There is a nursery rhyme about going to St. Ives in which there are seven wives, seven sacks, seven cats, etc.

As I was going to St. Ives,

I met a man with seven wives

Each wife had seven sacks

Each sack had seven cats

Each cat had seven kits:

Kits, cats, sacks, and wives

How many were there going to St. Ives?

On Saturday I received a 90-day supply of Dexcom sensors from my Medicare supplier. My order should have been 1 box containing 3 boxes of Dexcom sensors with each Dexcom box containing 3 sensors. 9 sensors. Imagine my surprise when there were 3 boxes on my front porch. Each with 3 boxes of Dexcom sensors. And each box containing 3 sensors. So 27 sensors instead of the 9 sensors required for 90 days.

I called my supplier this morning and had several levels of customer service reps telling me that I should have received 3 boxes of sensors. No one seemed to understand what I was saying. I knew that I could have kept these sensors and no one would have been the wiser. But I am an honest person and even with hoarding, I don’t need 27 sensors! I would have happily shared the extra sensors with D-friends, but it would have been Medicare fraud.

Talking to my supplier I tried to reword the issue by distinguishing brown shipping cartons from boxes of sensors. The first agent still didn’t have a clue. But I finally convinced the next agent that I needed to return some of these sensors. No, I didn’t need 1 shipping label. I needed 2 return labels. That will require another level of customer service. But didn’t I need to keep 3 boxes of sensors for the next 3 months? Yes, I do. But I don’t need the extra 18 sensors contained in the other 2 cartons.

if I am lucky, tomorrow I will receive by email two return shipping labels.

As I received a shipment on my front porch,

There were three cartons

Each carton contained three Dexcom boxes

Each box contained three G6 sensors

Cartons, boxes, sensors:

How many sensors do I need?

I think that the answer is 9.

1 brown carton containing 3 Dexcom boxes of 3 sensors….

And yes, this is a #1stWorldProblem blogpost.